Privacy Notice

 

Introduction

The security of your information is very important to us. We collect information in order to deliver the products and services our visitors want. This privacy notice discloses the privacy practices for csibusinesssupport.com. This privacy notice applies solely to information collected by this website. It will notify you of the following: what personally identifiable information is collected from you through the website, how it is used and with whom it may be shared, what choices are available to you regarding the use of your data and the security procedures in place to protect your information.

 Information, Collection, Use, and Sharing

 We are the sole owners of the information collected on this site. We take the security of your information very seriously. We ask for certain information such as your name, e-mail address and optional phone number when you correspond with us. We may also retain any messages you send through email. We use this information to operate, maintain, and provide to you the features and functionality of the services we provide. We only have access to collect information that you voluntarily provided us via email or other direct contact. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process and ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 Your Access to and Control over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 Security

We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to business related identifiable information. The computers/servers in which we store business related identifiable information are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at csiconsulting@telus.net.

Doing Business

 We may request information from you on our contact form. To consult with us, you must provide contact information like name, email and optional phone number. This information is used for contact purposes and to address your interest in our business products and services.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site`s hard drive to help us improve your access to our site and identify repeat visitors to our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 Sharing

We do not at this time partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use business related identifiable information except for the purpose of providing these services. We will not rent or sell your information to third parties without your consent. If you enter an email address, you will enable communication from CSI Business Support/CSI Consulting Ltd.

Updates

In the current digital age, we may have to update our website’s privacy policy every now and then and whenever we make a change to our policy, we will include a notice at the top of our policy and notify people what changes have been made.

Commercial and Marketing Communication

We use the information we collect or receive, such as your email address, to communicate directly with you. We may send you emails containing newsletters, promotions, and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you service-related emails (e.g., account verification, purchase and billing confirmations and reminders/ updates to features of the services technical adjustments etc.

Analytics Information

We may directly collect analytics data, or use third-party analytics/website provider tools and services, to help us measure traffic and usage trends for the website. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our website. We collect and use this analytics information in aggregate form such that it cannot reasonably be manipulated to identify any particular individual user.

 Log File Information

Log file information is automatically reported by your browser or mobile device each time you access the website. When you use our website, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Website/Service, domain names, landing pages, pages viewed, and other such information.

Web Beacons Information

When you use the website, we may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Services and effectiveness of the website.

Device Identifiers

When you access the Website/Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device. A device identifier may convey information to us about how you browse and use the Website/Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Website/Service. Some features of the Website/Service may not function properly if use or availability of device identifiers is impaired or disabled.

Location Data

When you access the Website/Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Website/Service. Some features of the Website/Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled and security notices. 

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Website/Service, including the information or content contained therein. Please remember that when you use a link to go from the Website/Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible and we do not control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook, Google groups, or an IRC chatroom) and you allow such a third-party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Website/Service.

Your Choices about your Information

You control your account information and settings if set up is necessary. You may update your account information and email-communication preferences at any time by logging in to your account and changing your profile settings, if in fact an account is required. You can also stop receiving promotional email communications from us by notifying us via text or email. As noted above, you may not opt out of Website/Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Website/Service, technical and security notices). If you have any questions about reviewing or modifying your information, you can contact us directly at csiconsulting@telus.net.

Opting out of Collection of your Information for Tracking / Advertising

Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device that disabling cookies and/or other tracking tools prevents or its business partners from tracking your browser’s activities in relation to the Website/Service, and for use in targeted advertising activities by third parties.

How Long we Keep your Private Profile Information:

CSI Consulting Ltd. may retain your private profile information for a commercially reasonable time for backup, archival, or audit purposes.