Business Tutor

Some owners prefer private instruction for themselves and /or their employees that is both focused and personalized to their specific learning style, specific business needs and their current time commitments. The program is knowledge based, individualized and interactive. If you’d like to learn more or discuss any current business challenges, please reach out, we’d be happy to help you.

Business Advisory Services

Every business or individual on a day to day basis encounters some form of challenge sometimes never dealt with before. Good decisions to be made, should originate with some objective, logical input and be made with sound, unbiased advice.

CSI’s flexible service offers assistance in this area with a focus on what the specific challenge is, be it expenditures, profitability, educational, or general improvements required, all designed to promote business excellence.

Management Development

It is important to have staff /employees, contractors, directed, led and managed by competent, dedicated, resourceful people who are focused on building and addressing the need for healthy, thriving, creative work environments that restore purpose and meaning to people’s lives. Competent managers inspire… and embrace the team member’s intelligence, talents and abilities, not stifle them. Cultivating a culture where everyone feels appreciated, as an important contributor to the company’s overall success. Developing individual competence and commitment draws out the potential leadership capabilities in others to ensure sustainability and continuity. Business success today is dependent on human capability behind the profit machine.

Coach on Call / Owner for a Day

It isn’t about what we offer, but specifically about what you or a team member may need, a coach that is reliable, accessible, responsive, experienced, caring, and solution based. Respecting the role of the business owner, we experience with you, the issues and challenges you’re facing first hand. This solution based think tank kind of day will help you chart the days and months ahead. A special workshop has been developed to bring greater understanding of ownership to team members and employees.

Team / People Development

Management alone is not responsible for creating corporate culture. The role of the individual contribution as a co-creator of corporate culture is explored through considering the tension between competition and collaboration in the workplace. We deliver this in 3 powerful sessions.

• Strength and diversity
• Optimal productivity
• Paralysis of inactivity
• Attitudes
• Motivators and de-motivators

Leadership Training

There is widespread agreement among many that the leadership/development process in their companies is in need of fixing. Developing leadership skills in middle managers and team members will equip them well to manage change and embrace the future. Let’s examine effective leadership and the fact that you have to live with the choices you make in terms of who is leading who… Our programs are designed to help team members grow and evolve as emerging leaders. CSI provides the education and training to maximize talent and address this most important priority.

• Your staff may deserve better.
• Leadership is the ability to submerge the ego for the sake of what is best.
  It is the power of harnessing the power of many talents, skills and abilities.
• It is often silent, self sacrificing and courageous, behind the scenes, not always, front and centre, keeping it all together.
• Developing the best in others and not focusing on faults.
• The best leaders don’t gossip, they inspire.
• The best leaders are competent and committed.
• Owners require greater education on the subject.
• Our programs are designed to help team members grow and evolve.

Business Coaching

For over two decades, this industry has grown in North America and Carol helped pioneer it.
She has trained coaches regionally, nationally and internationally.

Business Analysis/Operational Reviews

This one day program provides an in depth evaluation financially, organizationally and operationally. This has proven most helpful to business in their progressive plans going forward.

Sales Training

One day training program designed to rediscover the attributes driving the sales effort. This very comprehensive approach to improving results can make a difference in any business.

Business Plans

CSI leads your team in the development of your plan for the future. Carol served as core instructor and course content developer for a number of self-employment programs over the years. She has also authored small business start up manuals for small business owners and independent contractors. The resulting plans provide a strategic framework to drive results.

Workshops/Think Tanks

This dedicated time presents an opportunity to address outstanding business challenges, successes, issues, plans, ideas, concepts and realities specific to you and your business. Our program covers current and relevant topics essential through provoking conversations and interactive participation. Sessions are designed to support your business through effective execution of objectives.

Business Reference/Policy Guides

The policy guide can serve as a GPS system for the business. The sections included in the guide anticipate and address potentially costly problems before they occur. This guidance system leads to a better business as it addresses potential hazards along the way. The guide is an important support tool for the business.

We would like to emphasize the importance of a customized business specific reference guide or policy guide that outlines very clearly to employees or contractors and the associated responsibilities expected that are related to the business.

Here are 5 essential and crucial reasons why implementing a reference guide can make a huge difference in general operations.

1. It will stage and set the standards you expect and anticipate all employees/contractors to meet.
2. It serves to eliminate misunderstandings.
3. It encourages and increases accountability
4. It anticipates and negates potential profit leaks and minimizes inefficient procedures.
5. It promotes greater quality control and assists in growing the business the way YOU want.

Overall, it gives everyone a platform of consistency, a clearer understanding of the importance of minimizing costly errors.